プライバシーポリシー

Last updated: November 20, 2024

RetaTube provides both online services and software designed for use across various devices. By using our Services (including the RetaTube Android application, RetaTube PC application, and the RetaTube website), you entrust us with your personal information. We recognize the importance of this responsibility and are committed to safeguarding your information while providing you with control over how it is managed.

This Privacy Policy is intended to provide a clear understanding of:

  • The types of information we collect.
  • The reasons for collecting this information.
  • How you can manage and delete your information.

If you do not agree to the terms outlined in this Privacy Policy, please refrain from using our Services.

1. Information We Automatically Collect

RetaTube, along with our third-party service providers (including content, advertising, and analytics providers), automatically collects certain information from your device or web browser when you interact with the Services. This collection helps us understand how users engage with the Services and enables us to deliver targeted advertising. This information, collectively referred to in this Privacy Policy as “Usage Data,” may include:

  • Your IP address.
  • Mobile device identifier or other unique identifiers.
  • Browser type and computer type.
  • Access times.
  • The web page you visited prior to accessing our Services.
  • The URL you navigate to after using our Services.
  • Web pages you access during your visit.
  • Your interactions with content or advertising on the Services.

Our third-party service providers and we use Usage Data for various purposes, including:

  • Diagnosing and resolving issues with our servers and software.
  • Administering and maintaining the Services.
  • Gathering demographic insights.
  • Delivering targeted advertising within the Services and across other online platforms.

Third-party advertising networks and ad servers may provide us with aggregated information, such as reports on the number of ads displayed and clicked within the Services. These reports are designed to avoid identifying any specific individual personally.

While the Usage Data we collect is generally non-identifiable, if we link it to you as a specific and identifiable person, it will be treated as Personal Data in accordance with this Privacy Policy.

2. Cookies and Tracking Technologies

RetaTube utilizes tracking technologies, including cookies and local storage, to enhance your experience with our Services. Cookies and local storage may be set and accessed on your device upon your first visit to the Services. A cookie or local storage file, which uniquely identifies your browser, will be sent to your computer or device.

What Are Cookies and Local Storage?

Cookies and local storage are small data files containing strings of characters that are stored on your device when you visit a website. These technologies are widely used by major web services to provide useful features and improve user experiences. RetaTube employs cookies to enhance functionality and provide a smoother and more tailored user experience.

Cookie Consent:

When you first visit or use our Services, RetaTube will prompt you to allow the use of cookies. By permitting cookies, you enable us to provide a more seamless and personalized experience. You may reset your browser to refuse cookies or alert you when cookies are being sent; however, if you reject cookies, certain features of our Services, including the ability to sign in or use certain functionalities, may not operate as intended.

If you clear your browser’s cookies after setting it to refuse cookies or alert you of their presence, you will need to reapply these settings.

Types of Cookies Used by RetaTube

RetaTube employs the following types of cookies for various purposes:

1. Analytics and Performance Cookies

These cookies collect aggregated and anonymous information about how visitors use the Services, including:

  • The number of visitors.
  • The websites that referred them to our Services.
  • Pages visited, time of access, and frequency of visits.
  • Demographic data and overall activity levels.

We use this information to improve the efficiency of our Services and better understand user behavior. RetaTube uses Google Analytics for this purpose. Google Analytics sets its own cookies and does not identify individual visitors. For more information, visit:

Google Analytics Cookies

Google Privacy Protection

2. Essential Cookies

These cookies are critical for the functionality of the Services, allowing you to:

  • Log in to secure areas.
  • Ensure fast loading of requested content.

Without these cookies, the requested services cannot be provided.

3. Functionality Cookies

These cookies remember choices you make to provide a personalized experience. For example:

  • Remembering your language preferences.
  • Retaining login details and customization settings.
  • Tracking poll participation and showing results.
  • The purpose is to prevent you from re-entering preferences during each visit.

4. Social Media Cookies

Social media cookies are used when you:

  • Share content via a social media sharing or “like” button.
  • Link your account or engage with our content through platforms such as Facebook, Twitter, or Google+.

The associated social networks may record your interaction.

5. Targeted and Advertising Cookies

These cookies monitor your browsing habits to display advertising relevant to your interests. They:

  • Group users with similar interests for targeted advertising.
  • Allow third-party advertisers to show relevant ads based on your browsing history.
  • Store location information (latitude, longitude, GeoIP region ID) to show locale-specific content.

You can disable targeted and advertising cookies through your browser or third-party tools. However, if disabled, you may still see advertisements that are less relevant. Note that not all companies offering online behavioral advertising participate in opt-out lists, so tailored ads may still appear from other sources.

By using our Services, you consent to the use of cookies as described above.

3. Third-Party Applications

RetaTube may provide access to third-party applications through the Website or Services. Any information collected by RetaTube when you enable or use a third-party application is processed in accordance with this Privacy Policy. However, information collected directly by the third-party application provider is governed by the respective provider’s privacy policies. You are encouraged to review the privacy policies of any third-party application provider before enabling or using such applications.

4. Information Use

RetaTube uses the information collected, including Personal Data and Usage Data, for the following purposes:

Providing Services:

  • To enable your use of the Services.
  • To create and manage your account or profile.
  • To process the information you provide through the Services, such as verifying the validity of your email address.
  • To facilitate and process your transactions.

Customer Support:

  • To provide customer service, including responding to questions, complaints, or comments.
  • To send surveys (with your consent) and process survey responses.

Fulfilling Requests:

  • To provide you with information, products, or services you have specifically requested.

Marketing and Recommendations (With Consent):

  • To deliver information, products, or services that we believe may interest you, including special offers from RetaTube and its third-party partners.

Personalized Content and Advertising:

  • To tailor the content, recommendations, and advertisements displayed to you by RetaTube and third parties, both on the Services and across other online platforms.

Service Improvement:

  • For internal business purposes, such as enhancing and improving the Services.

Administrative Communication:

  • To send administrative messages, including updates to this Privacy Policy, the Terms of Use, or any other applicable policies.

Legal and Regulatory Compliance:

  • To comply with applicable laws, regulations, and legal obligations.

Other Disclosed Purposes:

  • For purposes disclosed at the time you provide your information, with your consent, and as further described in this Privacy Policy.

RetaTube is committed to using your information responsibly and only for the purposes outlined above.

5. Securing the Transmission and Storage of Information

RetaTube operates secure data networks protected by industry-standard firewall and password protection systems. Our security and privacy practices are periodically reviewed and updated as necessary to maintain the integrity of your information. Access to user-provided information is strictly limited to authorized personnel.

RetaTube employs reasonable measures to ensure that your information is handled securely and in compliance with this Privacy Policy. However, no method of data transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to safeguard your personal information, we cannot guarantee the absolute security of any information transmitted to or from the Website or Services. Your use of the Website and Services is undertaken at your own risk.

We treat the information you provide as confidential and subject it to RetaTube’s internal security procedures and corporate policies for the protection of confidential information. Once personally identifiable information is received, it is stored on servers equipped with physical and electronic security measures customary in the industry, including login/password protections and electronic firewalls designed to prevent unauthorized access.

Because data protection laws differ by country, RetaTube may implement additional measures in compliance with specific local legal requirements. Information collected under this Privacy Policy may be processed and stored in the United States, other jurisdictions, or countries where RetaTube and its service providers conduct operations.

All RetaTube employees are trained and made aware of our privacy and security protocols, and access to personal information is restricted to employees who require it to perform their job functions.

6. Children’s Privacy

The Services are intended for use by a general audience and are not directed to or intended for children under the age of 13. RetaTube does not knowingly collect personal information from children under the age of 13, nor are the Services targeted toward such individuals.

If a parent or legal guardian becomes aware that a child under their care has provided personal information without their consent, they should contact us using the details provided in the “Contact Us” section below. Upon receiving such a notification, RetaTube will take prompt steps to delete the child’s information from its records in a timely and secure manner.

7. GDPR Commitment

RetaTube is dedicated to ensuring compliance with the General Data Protection Regulation (GDPR), the most comprehensive EU data privacy law in decades, which became effective on May 25, 2018. We have taken significant steps to meet our obligations when handling the personal data of EU citizens.

Key measures include:

  • Continuing to invest in our security infrastructure.
  • Ensuring appropriate contractual terms are in place with our partners and suppliers.
  • Supporting international data transfers by implementing Standard Contractual Clauses (SCCs).
  • Monitoring guidance from privacy regulatory bodies and updating our compliance plans accordingly.

Rights of EEA Residents:

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your Personal Data:

  • Access and Rectification: Request access to your Personal Data and correct any inaccuracies.
  • Erasure: Request the deletion of your Personal Data.
  • Restriction: Request restrictions on how your Personal Data is processed.
  • Objection: Object to the processing of your Personal Data.
  • Data Portability: Request to receive your Personal Data in a structured, commonly used, and machine-readable format.

To exercise these rights (“Requests”), we must verify your identity. Please provide your email address or relevant identifying information when submitting a request. You also have the right to lodge a complaint with a supervisory authority if you believe your data rights have been violated.

8. Retaining, Modifying, and Deleting Your Personal Data

You have the right to access the Personal Data we maintain about you. To exercise this right, please contact us using the information provided in the “Contact” section below.

If you wish to update, correct, modify, or delete Personal Data previously submitted, you may do so by updating your profile or contacting us directly. Please note:

  • Deleting certain information may prevent you from accessing or ordering Services in the future without re-submitting the required information.
  • We will process your request as soon as reasonably practicable, but we are required to retain certain Personal Data for recordkeeping purposes or to comply with legal obligations.
  • Personal Data related to ongoing transactions or promotions may be retained until the completion of those activities.

RetaTube will retain your Personal Data for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Contact Us

このプライバシーポリシーについてご質問がある場合は、下記までお問い合わせください。